Patient Access & Billing Specialist - Medical Office

UNC Health; Granite Falls (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health in Granite Falls, NC, is hiring for a Patient Access/Administrative role to support patient check-in/check-out, billing information, and front-desk duties. This full-time, onsite position requires strong customer service and computer skills and offers a competitive hourly wage.

Responsibilities include verifying insurance, scheduling, handling payments, and maintaining HIPAA-compliant records while delivering accurate information to patients and families.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy.
• Prefer completion of an accredited medical administrative assisting program.
• Previous experience in a medical office preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly with complete and accurate information.
• Performs patient check in and check out, verifies insurance, codes visits, balances receipts, and handles billing questions.
• Schedules patient appointments and enters demographic/clinical information into the system.
• Orders and maintains clinical, office supplies and equipment.
• Adheres to safety, HIPAA, OSHA policies; participates in performance improvement activities.
• Exhibits good customer service and teamwork with patients, families, and staff.

Skills

Customer service

Computer skills

Data entry

Education

High school diploma or GED

Accredited medical administrative assisting program

Job description

UNC Health in Granite Falls, NC, is hiring for a Patient Access/Administrative role to support patient check-in/check-out, billing information, and front-desk duties. This full-time, onsite position requires strong customer service and computer skills and offers a competitive hourly wage.

Responsibilities include verifying insurance, scheduling, handling payments, and maintaining HIPAA-compliant records while delivering accurate information to patients and families.