Patient Access & Billing Specialist

UNC Health; Smithfield (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Smithfield, NC, is seeking a full-time Medical Administrative Assistant to handle patient check-in/out, provide billing information, and deliver excellent customer service. The role requires strong computer skills, insurance verification, and accurate data entry into the scheduling system.

The position includes a daytime, onsite schedule with 40 hours per week and hourly pay between $18.48 and $25.89, determined by experience.

Qualifications

• High school diploma or GED required; higher degree may satisfy.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Ability to read and interpret documents; basic math and data entry skills.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Skills

Customer service

Computer skills

Communication skills

Education

High school diploma or GED

Job description

UNC Health in Smithfield, NC, is seeking a full-time Medical Administrative Assistant to handle patient check-in/out, provide billing information, and deliver excellent customer service. The role requires strong computer skills, insurance verification, and accurate data entry into the scheduling system.

The position includes a daytime, onsite schedule with 40 hours per week and hourly pay between $18.48 and $25.89, determined by experience.