Patient Access & Billing Coordinator I

Atrium Health Enterprise; Lexington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Atrium Health Enterprise in North Carolina seeks a patient access specialist to greet patients, verify demographics and insurance, and complete walk-in registrations with courteous service. You will verify benefits, collect out-of-pocket amounts, and apply financial clearance policies, referring complex cases to Financial Counseling when needed.

Strong communication, HIPAA/ EMTALA awareness, and proficiency with Outlook, Word, Excel, and ADT software are required; a high school diploma or GED is

Qualifications

• High school diploma or GED required.
• Experience in patient access, scheduling, registration and financial clearance preferred.
• Knowledge of Medicare, Medicaid and third-party payer requirements.
• Proficiency with Outlook, Word, Excel and ADT software.

Responsibilities

• Greets patients arriving for their appointments.
• Verifies insurance benefits and collects out-of-pocket liabilities.
• Completes registration for walk-in patients.
• Supports financial clearance and referrals to Financial Counselor.
• Performs visit closure and schedules follow-ups.
• Maintains understanding of payer requirements and current insurance plans.
• Communicates issues for process improvements.

Skills

Customer service

Communication

HIPAA knowledge

EMTALA rules

Attention to detail

Problem solving

Education

High school diploma or GED

Tools

ADT software

Microsoft Office

Job description

Atrium Health Enterprise in North Carolina seeks a patient access specialist to greet patients, verify demographics and insurance, and complete walk-in registrations with courteous service. You will verify benefits, collect out-of-pocket amounts, and apply financial clearance policies, referring complex cases to Financial Counseling when needed.

Strong communication, HIPAA/ EMTALA awareness, and proficiency with Outlook, Word, Excel, and ADT software are required; a high school diploma or GED is