Patient Access & Financial Counseling Specialist

System Support; MIDDLETOWN (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

ATRIUM MEDICAL CENTER is seeking a Patient Access Specialist / Registration to support financial counseling, verify benefits, and register patients. You will collect co-pays and deductibles, enter demographics into the ADT system, and assist with pre-certifications when needed.

The role requires flexibility across shifts, including weekends and holidays, and a focus on accuracy, privacy, and compassionate patient service while upholding hospital policies.

Qualifications

• Customer-focused approach with patience and empathy.
• Proficient with Windows-based systems; 25 wpm.
• Experience in healthcare or clerical roles preferred.

Responsibilities

• Provide financial counseling and collect co-pays and deductibles.
• Register patients, schedule appointments, and enter data into the ADT system.
• Verify insurance, process ABN, and obtain pre-certifications when applicable.
• Ensure confidentiality and compliance with hospital policies.

Skills

Customer service

Time management

Interpersonal savvy

Compassion/Patience

Education

High School diploma / GED

Associate degree preferred

Tools

Windows-based computer technology

Typing 25 wpm

Job description

ATRIUM MEDICAL CENTER is seeking a Patient Access Specialist / Registration to support financial counseling, verify benefits, and register patients. You will collect co-pays and deductibles, enter demographics into the ADT system, and assist with pre-certifications when needed.

The role requires flexibility across shifts, including weekends and holidays, and a focus on accuracy, privacy, and compassionate patient service while upholding hospital policies.