Patient Access & Billing Coordinator

Advocate Health; High Point (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

Advocate Health in High Point, NC seeks a Patient Access/Registration Specialist to greet patients, verify insurance, and complete registrations for walk-in and scheduled visits.

You will verify demographics, collect payments, and coordinate with Financial Counselors as needed to ensure smooth patient flow and accurate billing. This role emphasizes patient service and adherence to HIPAA and billing policies.

Qualifications

• Requires high school diploma or GED.
• Experience in patient access and financial clearance preferred.
• Knowledge of Medicare/ Medicaid basics helpful.

Responsibilities

• Greet patients and manage flow in the office.
• Complete registration, verify demographics and insurance details.
• Verify insurance benefits and collect patient liability.
• Refer patients to Financial Counselor when financial assistance is needed.
• Close visits, schedule follow-ups, and provide necessary documents.
• Maintain HIPAA compliance and protect patient privacy.
• Support productivity and quality in the department.

Skills

Patient access

Insurance verification

Billing processes

HIPAA compliance

Excellent communication

Microsoft Outlook

Excel

ADT software

Education

High school diploma or GED

Tools

Billing software

ADT software

EMR systems

Job description

Advocate Health in High Point, NC seeks a Patient Access/Registration Specialist to greet patients, verify insurance, and complete registrations for walk-in and scheduled visits.

You will verify demographics, collect payments, and coordinate with Financial Counselors as needed to ensure smooth patient flow and accurate billing. This role emphasizes patient service and adherence to HIPAA and billing policies.