Patient Registration Specialist I

aah; Concord (NC); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health in Cabarrus NC is seeking a part-time patient access associate to manage registration, insurance verification, and patient financial interactions. You will create the foundation patient records and coordinate with the care team to ensure accurate demographics and billing information.

The role demands strong customer service, HIPAA compliance, and the ability to handle high-volume tasks in a fast-paced setting. Proficiency with EPIC EMR and office software is beneficial.

Qualifications

• High School Diploma or equivalent required.
• Excellent customer service and interpersonal skills.
• Ability to handle sensitive information under HIPAA.

Responsibilities

• Creates the initial electronic health record foundations for patient care.
• Verifies demographics, guarantor and insurance information at check-in.
• Discusses and collects co-pays and patient responsibilities.
• Maintains confidentiality per HIPAA and HIPAA-related regulations.
• Assists patients with appointments, transportation, translations, and referrals.
• Manages patient communications via phone and in-person interactions.

Skills

Customer service

HIPAA compliance

Attention to detail

Communication skills

Cash handling

EPIC EMR experience

Insurance verification familiarity

Education

High School Graduate

Tools

EPIC EMR

Microsoft Office

Insurance verification tools

Job description

Advocate Health in Cabarrus NC is seeking a part-time patient access associate to manage registration, insurance verification, and patient financial interactions. You will create the foundation patient records and coordinate with the care team to ensure accurate demographics and billing information.

The role demands strong customer service, HIPAA compliance, and the ability to handle high-volume tasks in a fast-paced setting. Proficiency with EPIC EMR and office software is beneficial.