PRN Patient Access & Registration Specialist

600 Advocate Health, Inc.; Charlotte (NC); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health in Charlotte, NC seeks a Part-time Patient Access Associate to create the initial electronic health record and register patients at the point of arrival. You will collect co-pays, verify demographics and insurance, and explain coverage details to patients in a fast-paced, high-stress environment.

The role emphasizes HIPAA compliance, accurate data entry, strong customer service, and the ability to coordinate with clinicians and billing staff while maintaining confidentiality.

Qualifications

• Education: High School Graduate.
• Experience: None.
• HIPAA-compliant and knowledge of applicable state/federal rules/regulations.
• Strong customer service and interpersonal skills.
• Ability to work in a fast-paced, high-stress environment.

Responsibilities

• Create the initial electronic health record for patients.
• Register patients and verify demographics and insurance information.
• Discuss and collect co-pays and patient responsibilities.
• Explain insurance coverage and potential payment responsibilities to patients.
• Assist with scheduling, cancellations, and recalls as needed.
• Maintain confidentiality per HIPAA and related regulations.
• Provide excellent customer service to patients and visitors.

Skills

Customer service

Communication

Multitasking

HIPAA knowledge

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Internet

Email

Phone technology

Job description

Advocate Health in Charlotte, NC seeks a Part-time Patient Access Associate to create the initial electronic health record and register patients at the point of arrival. You will collect co-pays, verify demographics and insurance, and explain coverage details to patients in a fast-paced, high-stress environment.

The role emphasizes HIPAA compliance, accurate data entry, strong customer service, and the ability to coordinate with clinicians and billing staff while maintaining confidentiality.