Patient Access Associate, Pediatric Urology (Days)

VCU Health; Richmond (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

$1,000 Sign On Bonus

Job summary

A healthcare provider in Virginia is looking for a Patient Access Representative. This role involves quality customer service to patients, family members, and medical staff. Responsibilities include scheduling appointments, registering patients, validating insurance, and assisting with financial counseling. Candidates should have a high school diploma or GED, and relevant experience in customer service is preferred. Full-time position with entry-level seniority in a supportive environment.

Qualifications

• Previous experience with computers and Microsoft Office software.
• Knowledge of medical terminology is preferred.
• Experience in healthcare setting is beneficial.

Responsibilities

• Provide quality customer service to patients and families.
• Handle business functions like scheduling and patient registration.
• Validate insurance eligibility and assist with financial counseling.

Skills

Computer literacy

Keyboarding (40 WPM)

Customer service

Education

High school graduate or GED

Associate's or Bachelor's Degree in relevant field

Job description

A healthcare provider in Virginia is looking for a Patient Access Representative. This role involves quality customer service to patients, family members, and medical staff. Responsibilities include scheduling appointments, registering patients, validating insurance, and assisting with financial counseling. Candidates should have a high school diploma or GED, and relevant experience in customer service is preferred. Full-time position with entry-level seniority in a supportive environment.