Patient Access Specialist – Front Desk & Check-In

LE0006 AMP MSO, LLC; City of Oneida (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA / FSA

401(k) matching

Employee Assistance Program

Job summary

U.S. Urology Partners is seeking a Patient Access Representative to greet patients, manage the check-in/out process, and answer phone inquiries with professionalism. The role requires accuracy in chart review and insurance data, plus occasional travel to clinics.

The successful candidate will have a High School Diploma, strong communication skills, and experience in a medical setting or with EMR systems. Competitive benefits are provided.

Qualifications

• High School Diploma required.
• Professional interaction with patients, colleagues, managers and executives.
• Discretion and confidentiality with HIPAA compliance.
• One year in medical practice or health insurance environment preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Manage patient check-in/check-out process.
• Answer calls about appointment times and general inquiries.
• Verify chart information prior to appointments.
• Update insurance information with patients.
• Process patient payments.
• Travel to other clinics as needed.

Skills

Verbal communication

Written communication

Professionalism

HIPAA compliance

EMR experience

Education

High School Diploma

Tools

EMR system

Job description

U.S. Urology Partners is seeking a Patient Access Representative to greet patients, manage the check-in/out process, and answer phone inquiries with professionalism. The role requires accuracy in chart review and insurance data, plus occasional travel to clinics.

The successful candidate will have a High School Diploma, strong communication skills, and experience in a medical setting or with EMR systems. Competitive benefits are provided.