Patient Access Specialist - Front Desk & Scheduling

LE0015 U.S. Urology New Jersey Practice, LLC; Voorhees Township (NJ); On-site; USD 23,000 - 39,000; Full time

Job summary

The Patient Access Representative at U.S. Urology New Jersey Practice, LLC greets patients, assists with check-in/check-out, and answers incoming calls with courtesy and professionalism. The role requires EMR familiarity and cross-training to cover multiple offices.

Applicants should have a High School Diploma, strong communication skills, and a commitment to HIPAA/privacy. Travel to other clinics may be required; prior medical office experience is preferred.

Qualifications

• Greeting patients professionally and courteously.
• Verify insurance information and collect payments.
• Cross-train for reception duties across locations.
• Travel to other clinics as needed.
• Experience in medical practice or health insurance preferred.
• One year of experience in a medical setting preferred.

Responsibilities

• Greet patients and visitors promptly.
• Handle patient check-in/out processes.
• Answer calls regarding appointments and general inquiries.
• Review charts for upcoming appointments to ensure completeness.
• Scan and sort documents in the EMR system.
• Verify and update insurance information with patients.
• Collect patient payments.
• Travel to other clinics as needed.

Skills

Patient interaction

Communication skills

HIPAA confidentiality

Problem solving

Travel to clinics

Education

High School Diploma

Tools

EMR system

Job description

The Patient Access Representative at U.S. Urology New Jersey Practice, LLC greets patients, assists with check-in/check-out, and answers incoming calls with courtesy and professionalism. The role requires EMR familiarity and cross-training to cover multiple offices.

Applicants should have a High School Diploma, strong communication skills, and a commitment to HIPAA/privacy. Travel to other clinics may be required; prior medical office experience is preferred.