Patient Access & Registration Specialist

MaineGeneral Medical Center; Waterville (ME); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Tuition reimbursement

Retirement plan matching

Paid time off

Job summary

MaineGeneral Health is seeking a Patient Access Services Representative to perform financial clearance, registration, and clerical duties for patient admissions. You will greet patients, handle check-in, and ensure data is ready for clinical staff.

The role emphasizes customer service, accurate data entry, and clear communication with patients and staff. Eligible benefits are described, with a focus on comprehensive wellness programs and family support.

Qualifications

• Relevant customer service experience.
• Excellent and demonstrated communication skills.
• 1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred.
• Ability to keyboard accurately and quickly.

Responsibilities

• Performs financial clearance, registration, and clerical duties for POS services.
• Meets with patient or caregiver to exchange information and documentation.
• Explains processes and addresses concerns and questions.
• Communicates with unit staff to exchange information and determine placement.
• Verifies insurance benefits and obtains precertification/authorization as needed.
• Determines and accepts required payments, including co-pays and deductibles.

Skills

Customer service

Communication

Medical office experience

Job description

MaineGeneral Health is seeking a Patient Access Services Representative to perform financial clearance, registration, and clerical duties for patient admissions. You will greet patients, handle check-in, and ensure data is ready for clinical staff.

The role emphasizes customer service, accurate data entry, and clear communication with patients and staff. Eligible benefits are described, with a focus on comprehensive wellness programs and family support.