Patient Access Specialist — Welcoming & Growth-Focused

MaineGeneral Medical Center; Waterville (ME); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Shift differentials

Career growth

Community impact

Job summary

MaineGeneral Medical Center is seeking a Patient Access Representative to warmly welcome patients and families and guide them through the admission process. You will handle registration, financial clearance, and insurance verification while maintaining superb patient service and accurate data entry.

The role offers a weekend/holiday rotation, competitive hourly pay with shift differentials, and opportunities for career growth within a supportive health system.

Qualifications

• Previous experience in customer service, patient registration, or scheduling (preferred but not required).
• Exceptional communication skills and a friendly, professional demeanor.
• Proficiency with computers and the ability to quickly and accurately enter information.
• A commitment to teamwork and providing outstanding patient experiences.

Responsibilities

• Greet patients and families, ensuring a smooth and welcoming check-in experience.
• Perform financial clearance, registration, and clerical duties associated with direct and scheduled admissions.
• Verify insurance benefits, obtain authorizations, and communicate essential information to clinical teams.
• Handle payments, including co-pays and deductibles, or refer patients to financial counselors as needed.
• Collaborate with various departments to ensure patients are accurately registered and ready for care.

Skills

Customer service

Patient registration

Scheduling

Computer proficiency

Job description

MaineGeneral Medical Center is seeking a Patient Access Representative to warmly welcome patients and families and guide them through the admission process. You will handle registration, financial clearance, and insurance verification while maintaining superb patient service and accurate data entry.

The role offers a weekend/holiday rotation, competitive hourly pay with shift differentials, and opportunities for career growth within a supportive health system.