Patient Access Pro: Welcoming Care & Growth

MaineGeneral Medical Center; Augusta (ME); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Physical Wellness

Emotional Wellness

Financial Wellness

Career Mobility

Job summary

MaineGeneral Medical Center is seeking a Patient Access Representative to welcome patients and families and support them through the check-in process. The role emphasizes accurate registration, benefits verification, and collaboration with clinical teams to ensure smooth admissions.

The position highlights generous shift differentials for evening, night, and weekend shifts, with opportunities for advancement within the organization.

Qualifications

• Previous experience in customer service, patient registration, or scheduling (preferred but not required).
• Exceptional communication skills and a friendly, professional demeanor.
• Proficiency with computers and the ability to quickly and accurately enter information.
• A commitment to teamwork and providing outstanding patient experiences.

Responsibilities

• Greet patients and families, ensuring a smooth and welcoming check-in experience.
• Perform financial clearance, registration, and clerical duties for admissions.
• Verify insurance benefits, obtain authorizations, and communicate essential information to clinical teams.
• Handle payments, including co-pays and deductibles, or refer patients to financial counselors as needed.
• Collaborate with various departments to ensure patients are accurately registered and ready for care.

Skills

Customer service

Registration experience

Communication skills

Computer proficiency

Tools

EHR systems

Job description

MaineGeneral Medical Center is seeking a Patient Access Representative to welcome patients and families and support them through the check-in process. The role emphasizes accurate registration, benefits verification, and collaboration with clinical teams to ensure smooth admissions.

The position highlights generous shift differentials for evening, night, and weekend shifts, with opportunities for advancement within the organization.