Patient Access & Admitting Specialist

Keck Medicine of USC; Arcadia (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

University of Southern California Arcadia Hospital seeks a Patient Access Representative to interview incoming patients and create accurate admission records. You will manage demographic and financial data, answer inquiries, and coordinate with nursing and ancillary departments to ensure smooth admissions.

Responsibilities include collecting deposits, communicating financial obligations, and upholding confidentiality.

Qualifications

• High school diploma or equivalent required.
• 2 years minimum of customer service experience.
• BLS certification required within 30 days of hire; M.A.B. certification within 6 months.

Responsibilities

• Register patients and obtain complete admission data.
• Explain financial responsibilities and collect deposits/payments.
• Maintain patient confidentiality and HIPAA compliance.
• Direct patients to proper destinations within the hospital.
• Provide directions and assistance across inpatient, outpatient, and ER areas.

Skills

Customer service

Education

High School diploma or equivalent

BLS certification within 30 days

M.A.B. certification within 6 months

Job description

University of Southern California Arcadia Hospital seeks a Patient Access Representative to interview incoming patients and create accurate admission records. You will manage demographic and financial data, answer inquiries, and coordinate with nursing and ancillary departments to ensure smooth admissions.

Responsibilities include collecting deposits, communicating financial obligations, and upholding confidentiality.