Patient Access & Admissions Specialist

Keck Medicine of USC; Arcadia (CA); On-site; USD 36,000 - 47,000; Full time

Job summary

The USC Arcadia Hospital seeks a Patient Access Representative to interview incoming patients (inpatient, outpatient, ER) and build a complete admission record, including medical, demographic and financial data, under the Admitting Manager.

The role emphasizes courteous service, HIPAA compliance, and accurate billing deposits; requires BLS and MAB certifications, and flexibility for overtime, holidays, and shift changes.

Qualifications

• 2 years minimum of customer service skills required.

Responsibilities

• Interview incoming patients (inpatient, outpatient, ER) to obtain data for admission.
• Create a complete admission record including demographic and financial information.
• Answer inquiries related to admissions and direct patients within the hospital.

Skills

Customer service

Education

High School diploma

BLS certification

M.A.B. certification

Job description

The USC Arcadia Hospital seeks a Patient Access Representative to interview incoming patients (inpatient, outpatient, ER) and build a complete admission record, including medical, demographic and financial data, under the Admitting Manager.

The role emphasizes courteous service, HIPAA compliance, and accurate billing deposits; requires BLS and MAB certifications, and flexibility for overtime, holidays, and shift changes.