Emergency Department Patient Access Specialist

University of Southern California; Arcadia (CA); Sur place; USD 35 000 - 48 000; Plein temps

Résumé du poste

University of Southern California Arcadia Hospital is seeking a dedicated Patient Access Representative to interview incoming patients (inpatient, outpatient, and emergency department) and collect necessary data for admission. You will maintain accurate admission records and assist with financial transactions.

The role requires 2+ years of customer service, BLS and M.A.B certifications, and vigilance in HIPAA compliance.

Qualifications

• Minimum 2 years of customer service experience.
• BLS certification required or provided within 30 days of hire.
• M.A.B. certification required within 6 months of hire.

Responsabilités

• Interview incoming patients to obtain all pertinent admission data.
• Produce complete and accurate patient admission records.
• Collect deposits or payments and answer inquiries related to admissions.
• Direct patients to the appropriate hospital areas and assist with directions.
• Maintain confidentiality and ensure HIPAA compliance in all dealings.

Connaissances

Customer service

Formation

High School diploma or equivalent

Description du poste

University of Southern California Arcadia Hospital is seeking a dedicated Patient Access Representative to interview incoming patients (inpatient, outpatient, and emergency department) and collect necessary data for admission. You will maintain accurate admission records and assist with financial transactions.

The role requires 2+ years of customer service, BLS and M.A.B certifications, and vigilance in HIPAA compliance.