Patient Access Specialist: Registration & Verification

Community Health Network (Indianapolis); Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Community Health Network in Indianapolis is hiring an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling customer service, patient registration, and financial clearance. The role involves check-ins, scheduling, payment collection, insurance verification, and compliance management to ensure a smooth patient experience.

The APAR supports admissions, discharges, and transfers, and ensures accurate data entry and complete EHRs, enabling proper financial and

Qualifications

• High School Diploma or GED required.
• 1+ years healthcare office experience preferred.
• Proficient in registrations (inpatient, outpatient, emergency).
• Completes Admissions, Discharges, and Transfers promptly.
• Ability to monitor and coordinate patient movements.
• Pre-register scheduled patients using EPIC work queue.
• Verifies medical necessity per CMS standards and communicates coverage details.
• Accurately enters patient demographics, insurance, and financial information.
• Ensures completeness of the electronic health record (EHR).

Responsibilities

• APAR is the first contact for visitors, handling customer service, patient registration, and financial clearance.
• Includes check-ins, scheduling, payment collection, and insurance verification.
• Ensures smooth workflows and adherence to guidelines.
• Prepares patients administratively and financially for visits.

Skills

Customer service

Communication

Data entry

Attention to detail

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network in Indianapolis is hiring an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling customer service, patient registration, and financial clearance. The role involves check-ins, scheduling, payment collection, insurance verification, and compliance management to ensure a smooth patient experience.

The APAR supports admissions, discharges, and transfers, and ensures accurate data entry and complete EHRs, enabling proper financial and