Patient Access & Admissions Coordinator

Boston Medical Center (BMC); Boston (MA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible spending accounts

401(k) matching

Paid time off

Job summary

Boston Medical Center (BMC) is seeking a Customer Service Liaison to greet patients, collect demographics, verify insurance eligibility, obtain signatures, and provide regulatory paperwork.

You will verify patient identity in the EMPI system, print paperwork, and escort patients to the correct location while coordinating with Scheduling, Pre-certification, Care Management, Medical Records, Billing, and Patient Information.

Qualifications

• Minimum education: High School Diploma.
• Minimum experience: 2–4 years in healthcare registration/check-in.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and collect demographics accurately.
• Verify insurance eligibility and update records in Meditech.
• Obtain signatures and HIPAA-related paperwork.
• Assist admissions, transfers, and discharge processes.
• Answer phones and conduct daily registration quality checks.

Skills

Excellent customer service

Excellent communication

Education

High School Diploma

Some College

Job description

Boston Medical Center (BMC) is seeking a Customer Service Liaison to greet patients, collect demographics, verify insurance eligibility, obtain signatures, and provide regulatory paperwork.

You will verify patient identity in the EMPI system, print paperwork, and escort patients to the correct location while coordinating with Scheduling, Pre-certification, Care Management, Medical Records, Billing, and Patient Information.