Patient Access Concierge

Boston Medical Center; Northern (KY); Hybrid; USD 31,000 - 46,000; Full time

Benefits offered by this job

Benefits package

403(b) matching

Paid time off

Job summary

Boston Medical Center is seeking a Patient Access liaison who greets patients, collects demographics, and verifies insurance and regulatory data. You will guide patients through registration, obtain required signatures, and assist with bed placement and transfers across departments.

Responsibilities include ensuring accurate Meditech entries, conducting daily quality checks, and upholding confidentiality while supporting a fast-paced hospital environment.

Qualifications

• 2-4 years in a health care setting with registration/check-in experience is required.
• Insurance knowledge preferred.
• Excellent customer service and communication skills.

Responsibilities

• Provide superior customer service to patients and internal clients as per standards.
• Enter patient information into the Meditech system accurately.
• Verify insurance eligibility and collect copays.
• Assist bed placement, admissions transfers and patient flow.
• Maintain confidentiality and follow department policies.

Skills

Customer service

Registration

Communication skills

Multitasking

Education

High School Diploma

Some College

Tools

Meditech

Job description

Boston Medical Center is seeking a Patient Access liaison who greets patients, collects demographics, and verifies insurance and regulatory data. You will guide patients through registration, obtain required signatures, and assist with bed placement and transfers across departments.

Responsibilities include ensuring accurate Meditech entries, conducting daily quality checks, and upholding confidentiality while supporting a fast-paced hospital environment.