Patient Access Specialist - Fast-Paced Admissions & Care

Boston Medical Center (BMC); Boston (MA); On-site; USD 28,000 - 33,000; Full time

Job summary

Boston Medical Center (BMC) is seeking a Patient Access Representative to ensure accurate surgical and procedural registration and billing information. You will support clinical staff, perform full registration, verify demographics and insurance details, and maintain a high level of customer service in a fast-paced setting.

The role requires handling multiple tasks, strong communication skills, and the ability to work both independently and as part of a team.

Qualifications

• High School Diploma or GED required.
• 0–2 years of registration experience or 3+ years of customer service experience.
• Strong data accuracy and attention to detail.

Responsibilities

• Delivers outstanding customer service to internal and external customers.
• Ensures data integrity for patient demographic, insurance and admission information.
• Verifies patient insurance and applies payer requirements for reimbursement.
• Collaborates with staff to ensure smooth patient experience.
• Able to work in a fast-paced environment with interruptions.

Skills

Customer service

Attention to detail

Multitasking

Communication

Teamwork

Time management

Problem solving

Education

High School Diploma/GED

Tools

MS Outlook

Epic

Job description

Boston Medical Center (BMC) is seeking a Patient Access Representative to ensure accurate surgical and procedural registration and billing information. You will support clinical staff, perform full registration, verify demographics and insurance details, and maintain a high level of customer service in a fast-paced setting.

The role requires handling multiple tasks, strong communication skills, and the ability to work both independently and as part of a team.