Patient Access Specialist — Registration & Intake

Boston Medical Center; Boston (MA); On-site; USD 29,000 - 43,000; Full time

Job summary

Boston Medical Center in Boston, MA, is seeking a Patient Access Registration Liaison to greet patients and collect accurate demographic and insurance information. You will verify eligibility, perform EMPI searches, obtain required signatures, and print necessary paperwork while guiding patients to their destinations.

You will handle registrations with a focus on compliance with HIPAA and other regulations, support bed placement and admissions processes, and collaborate with scheduling,

Qualifications

• Minimum Education: High School Graduate; Some College preferred.
• Minimum Experience: 2-4 years in a health care setting with medical terminology and registration/check in experience is required.
• Minimum skills/abilities: Ability to multi task; Excellent customer service and communication skills.

Responsibilities

• Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards.
• Obtains accurate patient information and enters into the Meditech computer system; verifies and updates all demographical information including date of birth, address, and insurance information.
• Obtains all regulatory data such as HIPAA, advance directives, Medicare rights, and race/ethnicity background.
• Obtains accurate insurance information; checks eligibility and verifies insurance in the system.
• Obtains signatures according to policies (consent for treatment, privacy notices, financial releases).
• Checks quality of registrations daily; runs revenue log and forwards to lead.
• Assigns beds for patients and maintains census and admission logs; performs transfers and activations as needed.
• Maintains confidentiality and follows all policies and procedures.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma

Some College

Tools

Meditech

Job description

Boston Medical Center in Boston, MA, is seeking a Patient Access Registration Liaison to greet patients and collect accurate demographic and insurance information. You will verify eligibility, perform EMPI searches, obtain required signatures, and print necessary paperwork while guiding patients to their destinations.

You will handle registrations with a focus on compliance with HIPAA and other regulations, support bed placement and admissions processes, and collaborate with scheduling,