PartTime Hotel Front Desk Clerk

La Quinta Inn & Suites Meridian/Boise West; Meridian (ID); On-site; USD 21,000 - 22,000; Part time

Job summary

La Quinta Inn & Suites Meridian/Boise West is seeking a friendly, service-focused hotel front desk agent to join our guest services team. You will greet guests, handle check-in/check-out, manage accounts, answer inquiries, and resolve issues to ensure an excellent experience for every guest.

This part-time role may require day and evening shifts with weekend availability. You will take bookings, discuss rates, room availability, amenities, rewards programs, and coordinate with housekeeping to

Qualifications

• Strong customer service, interpersonal, organizational, and time management skills.
• Comfortable taking telephone calls and mitigating stressful situations.
• High school diploma, GED, or equivalent.

Responsibilities

• Greet, check-in, and check-out guests, distribute keys and room assignments, and record credit card information.
• Take bookings requests and answer questions about guests’ needs (rates, rooms, amenities, rewards programs, special requests).
• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date.
• Field customer complaints when necessary.
• Coordinate with housekeeping to ensure guest rooms are ready.

Skills

Customer service

Interpersonal skills

Organizational skills

Time management

Communication skills

Education

High school diploma or GED

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. This is a part-time position that may require a combination of day and evening shifts and does require weekend availability. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment,

Responsibilities

• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
• Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
• Field customer complaints when necessary
• Communicate with housekeeping to make sure guest rooms are ready

Qualifications

• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• Comfortable taking telephone calls and mitigating stressful situations
• High school diploma, GED, or equivalent

Compensation: $15 - $16 hourly