Partner Growth Manager - Retention & Expansion

Intuit, Inc.; Washington (District of Columbia); Remote; USD 176,000 - 238,000; Full time

Job summary

Intuit, Inc. is seeking a Partner Growth Manager to own post-sale revenue through reseller partners for mid-market products. You will manage a book of business across partner portfolios from handoff at closed-won through implementation and live post-go-live care.

The role blends customer success with sales KPIs, requiring forecasting discipline, strong partner management, and the ability to drive expansion with a scalable partner network.

Qualifications

• 10+ years in customer success, account management, or post-sale revenue roles in SaaS/enterprise software.
• Track record of meeting GRR and NRR targets across a named account or portfolio.
• Experience with channel partners or resellers and influencing outcomes in a multi-party setting.
• Strong commercial instincts for expansion opportunities and building a business case.
• Forecasting discipline and capacity to reflect reality in forecasts.
• Proficiency with CRM tools (Salesforce preferred) and customer success platforms.

Responsibilities

• Own GRR for your full book of business, identify at-risk accounts, and execute retention plans.
• Drive NRR through upsell, cross-sell, and upgrades with partners and internal teams.
• Conduct regular health reviews with reseller partners and establish a shared view of adoption.
• Own renewal motions, forecast renewal outcomes, and close renewals on time and value.
• Position Intuit Agent Studio as a retention and expansion lever during post-sale activities.
• Coordinate with implementation partners to ensure ongoing engagement through go-live and beyond.

Skills

Customer success

Account management

Post-sale revenue

Sales experience

Forecasting discipline

CRM tools

Education

Bachelor's degree in Business/Finance or related field

Tools

Salesforce

Job description

Intuit, Inc. is seeking a Partner Growth Manager to own post-sale revenue through reseller partners for mid-market products. You will manage a book of business across partner portfolios from handoff at closed-won through implementation and live post-go-live care.

The role blends customer success with sales KPIs, requiring forecasting discipline, strong partner management, and the ability to drive expansion with a scalable partner network.