Partner Growth & Enablement Manager

REPAY Company; Atlanta (GA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

100% healthcare premiums for employee

401(k) employer match

Employee Stock Purchase Plan

Annual Bonus Program

Job summary

REPAY seeks a relationship-driven Partner Relationship Manager to grow and deepen ties with our software partners in Consumer Payments. Build executive-level relationships, review performance, and drive mutual growth while guiding adoption of REPAY products across a portfolio of ISV and vendor partners.

You will own renewals, negotiate contracts, and collaborate with Sales, Product, and Operations to deliver standout partner experiences and revenue retention.

Qualifications

• 4+ years of experience in partner management, account management, or customer success — ideally within fintech, payments, or financial services technology.
• Proven track record of retaining and growing a portfolio of B2B partner or customer accounts.
• Strong relationship-building skills with the ability to engage and influence stakeholders at all levels, including executives.
• Commercially minded with experience managing renewals, upsells, and contract negotiations.
• Excellent written and verbal communication skills with a consultative, solutions-oriented approach.
• Highly organized with the ability to manage a large partner portfolio simultaneously without losing detail or momentum.

Responsibilities

• Serve as the primary point of contact and trusted advisor for an assigned portfolio of active software partners within the Consumer Payments division.
• Build deep, executive-level relationships with key stakeholders at partner organizations to drive long-term engagement and loyalty.
• Conduct regular business reviews with partners to assess performance, address challenges, and align on mutual growth objectives.
• Proactively monitor partner health metrics and intervene early when engagement or performance declines.
• Drive partner satisfaction and long-term engagement.
• Own revenue retention and growth targets for an assigned partner portfolio.
• Identify cross-sell and upsell opportunities within existing partner relationships and drive them to close.
• Drive partner referrals and overall revenue growth.
• Manage contract renewals, pricing discussions, and commercial negotiations with existing partners.
• Partner closely with the Hunter team to ensure a seamless transition from new partner acquisition into long-term relationship management.
• Develop co-selling strategies with the internal and partner sales teams.
• Ensure partners are fully enabled on the REPAY platform — including products, features, and tools needed to drive adoption and payment volume growth.
• Develop and deliver partner-facing training, resources, and communications to support platform utilization and feature adoption.
• Coordinate with Sales Engineering and Technical Account Management to resolve partner integration issues and escalations.
• Champion the launch of new REPAY products and features within your partner portfolio, driving adoption and incremental revenue.
• Maintain accurate, up-to-date partner activity, pipeline, and account health data in CRM (Salesforce or equivalent).
• Provide regular reporting on portfolio performance, renewal forecasts, and expansion opportunities to sales leadership.
• Track and report on key partner KPIs including payment volume, active users, and product adoption rates.
• Lead annual business planning and partner forecasting.

Skills

Relationship-building

Commercial acumen

Communication skills

CRM tools (Salesforce)

Partner management

Tools

Salesforce

Job description

REPAY seeks a relationship-driven Partner Relationship Manager to grow and deepen ties with our software partners in Consumer Payments. Build executive-level relationships, review performance, and drive mutual growth while guiding adoption of REPAY products across a portfolio of ISV and vendor partners.

You will own renewals, negotiate contracts, and collaborate with Sales, Product, and Operations to deliver standout partner experiences and revenue retention.