Strategic Partner Growth Manager

REPAY; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Comprehensive employee health coverage

401(k) matching

Employee stock purchase plan

Annual bonus program

Job summary

REPAY is seeking a Partner Relationship Manager to grow and deepen relationships with our software partners within the Consumer Payments division. You will balance relationship management with commercial acumen, driving revenue retention and expansion while coordinating with Product, Engineering, and Sales teams.

The role emphasizes proactive communication, partner enablement, and strategic collaboration to maximize adoption and revenue across the partner ecosystem.

Qualifications

• 4+ years in partner/account management or customer success in fintech/payments.
• Proven track record of retaining and growing a B2B partner portfolio.
• Strong relationship-building and executive-level engagement skills.
• Commercially minded with experience managing renewals, upsells, and contract negotiations.
• Excellent written and verbal communication with a consultative approach.
• Highly organized with the ability to manage a large partner portfolio.

Responsibilities

• Serve as primary point of contact and trusted advisor for an assigned portfolio of software partners.
• Build deep executive-level relationships to drive long-term engagement and loyalty.
• Conduct regular business reviews to assess performance and align on growth objectives.
• Monitor partner health metrics and intervene when engagement declines.
• Advocate for partner needs across Product, Engineering, and Operations teams.
• Drive partner satisfaction, retention, and expansion.

Skills

Relationship-building

Commercial mindset

Communication skills

Organizational skills

Tools

Salesforce

Job description

REPAY is seeking a Partner Relationship Manager to grow and deepen relationships with our software partners within the Consumer Payments division. You will balance relationship management with commercial acumen, driving revenue retention and expansion while coordinating with Product, Engineering, and Sales teams.

The role emphasizes proactive communication, partner enablement, and strategic collaboration to maximize adoption and revenue across the partner ecosystem.