Strategic Account Manager – FinTech Partnerships

REPAY - Realtime Electronic Payments; Atlanta (GA); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

401(k) employer match

Employee Stock Purchase Plan

Annual Bonus Program

Job summary

REPAY is seeking an experienced Account Manager to cultivate strong relationships with customers, connect with executives, and prepare sales reports. You will liaise across Customer Service and Development teams to improve the overall customer experience and drive new business opportunities within existing accounts.

The role requires 2-4 years in Technical Account Management, familiarity with CRM systems (Salesforce), and a proactive, independent work style in a fast-paced fintech environment.

Qualifications

• Bachelor’s Degree preferred.
• 2-4 years of Technical Account Management Experience.
• Mortgage Servicing, Payments or Financial Services experience preferred.
• Proven ability to develop strategy and resolve problems.

Responsibilities

• Lead point of contact for accounts and relationships with customers.
• Develop trusted advisor relationships with stakeholders to retain customers.
• Identify opportunities within existing accounts and expand relationships.
• Prepare reports on account status and forecasts for stakeholders.
• Coordinate with internal teams to improve the customer experience.

Skills

Technical Account Management

CRM experience (Salesforce)

Excel proficiency

Independent work

Education

Bachelor’s degree preferred

Tools

Salesforce

Job description

REPAY is seeking an experienced Account Manager to cultivate strong relationships with customers, connect with executives, and prepare sales reports. You will liaise across Customer Service and Development teams to improve the overall customer experience and drive new business opportunities within existing accounts.

The role requires 2-4 years in Technical Account Management, familiarity with CRM systems (Salesforce), and a proactive, independent work style in a fast-paced fintech environment.