Partner Delivery Leader — Global FDE & Equity

OpenKrill; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Equity

Vacation policy Europe: 30 days + HOL

Vacation US: 20 days + 8 sick days

Health insurance

Pension contributions

Job summary

n8n is seeking a senior Leader to build and scale a high-performing partner delivery program. You will coordinate with Legal, Finance, and Partnerships to define delivery models, KPIs, and governance, driving customer outcomes through partner ecosystems.

You will own engagement intake, capacity planning, and pricing structures, ensuring seamless collaboration with Sales, CS, and Enablement while expanding our global partner footprint.

Qualifications

• 5+ years of partner delivery, professional services operations, or vendor/subcontractor management in software/tech.

Responsibilities

• Define and improve delivery playbooks, processes and quality standards for partner-led FDE engagements.
• Own intake and allocation, coordinate with internal teams to select delivery model and partner.
• Provide visibility into performance, capacity, risks, and learnings to leadership.
• Manage partner subcontracting agreements, SOWs and rate cards with Legal, Finance, and Procurement.
• Oversee partner billing and costs across delivery models; ensure proper financial tracking.
• Coordinate with Finance to report ARR impact and compensation.
• Define and track partner KPIs and SLAs, including staffing speed and customer satisfaction.
• Run partner performance reviews, maintain scorecards, drive corrective actions.
• Maintain visibility into partner capacity and onboarding/certification across regions.
• Ensure each partner-led engagement has a clear scope and measurable success criteria; smooth handoff to CS.

Skills

Partner delivery

Contract management

Performance governance

Cross-functional collaboration

Operational excellence

Builder mindset

Job description

n8n is seeking a senior Leader to build and scale a high-performing partner delivery program. You will coordinate with Legal, Finance, and Partnerships to define delivery models, KPIs, and governance, driving customer outcomes through partner ecosystems.

You will own engagement intake, capacity planning, and pricing structures, ensuring seamless collaboration with Sales, CS, and Enablement while expanding our global partner footprint.