Partner Ecosystem Strategy & Operations Lead

n8n; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Remote-first

Competitive compensation

Remote work flexibility

Job summary

n8n is seeking a seasoned Channel/Partner Operations Lead to architect and oversee the global partner ecosystem. You will build the systems, data, and processes to scale partnerships across resellers and referrals, driving pipeline attribution and revenue growth.

In this remote-first role based in the United States, you will own tooling, reporting, and governance, partnering with Sales, Revenue Ops, and Marketing to operationalize GTM motions and partner enablement initiatives.

Qualifications

• Channel/Partner Ops experience: 5+ years in Sales Operations or Channel/Partner Operations at a technology company, ideally supporting partner or indirect revenue programs in a high-growth SaaS environment.
• Channel program know-how: deal registration, partner tiering, co-sell motions, referral fee structures, and margin/discount governance.
• Salesforce & channel tech stack: proficient in Salesforce objects, relationships, and reporting - including channel-specific objects - and experience with tools like PartnerStack, Crossbeam, or partner portals.
• Data & analytics chops: highly proficient in Google Sheets or Excel and BI tools, turning partner data into clear insights on contribution and pipeline attribution.
• Precision & attention to detail: meticulous organization and high accuracy in work.
• Change management: experience leading organizational changes when rolling out new program structures.
• Problem-solving mindset: identifying gaps and building scalable operational solutions.

Responsibilities

• Own the operational infrastructure powering n8n's global partner ecosystem across reseller and referral segments.
• Design and maintain partner-attributed pipeline tracking, keeping sourced, influenced, and co-sell deals accurately categorized in Salesforce.
• Build and maintain channel reporting frameworks covering partner-sourced MRR, activation rates, deal registration, and tier performance.
• Support partner pipeline inspection and forecast roll-ups alongside Channel Sales leadership.
• Develop reporting and insights that drive partner growth and sharpen program performance.
• Build channel-specific territory and routing logic so partner-sourced leads and registered deals are prioritized and attributed correctly.
• Own configuration and adoption of partner-facing tools, including the partner portal and Salesforce's channel-specific objects.
• Maintain documentation and training materials covering channel processes, rules of engagement, and partner program policies.
• Manage partner tier qualification, tracking certifications and activity thresholds, while using AI-enabled tools to streamline and scale the work.
• Partner with Channel Sales, Revenue Operations, Marketing, Legal, and Finance to operationalize GTM motions like co-marketing campaigns and partner enablement launches.
• Serve as the channel operations subject matter expert across cross-functional planning cycles, from annual planning to QBRs and GTM launches.
• Triage and support ad hoc requests, partner escalations, and troubleshooting as they come up.

Skills

Channel/Partner Ops experience

Channel program know-how

Data & analytics chops

Precision & attention to detail

Change management

Problem-solving mindset

Tools

Salesforce

PartnerStack

Crossbeam

Partner portals

Job description

n8n is seeking a seasoned Channel/Partner Operations Lead to architect and oversee the global partner ecosystem. You will build the systems, data, and processes to scale partnerships across resellers and referrals, driving pipeline attribution and revenue growth.

In this remote-first role based in the United States, you will own tooling, reporting, and governance, partnering with Sales, Revenue Ops, and Marketing to operationalize GTM motions and partner enablement initiatives.