Part-Time Support Lead: Elevate the Customer WOW

Five Below; Virginia; On-site; USD 15,000 - 21,000; Part time

Job summary

Five Below in Stafford, VA is seeking a Part-Time Support Lead to guide daily store operations and deliver an engaging customer experience. You will supervise crew, assist with stock, and act as Manager on Duty when needed, ensuring smooth opening/closing and adherence to policy.

The role requires a high school diploma, 1+ year of supervision experience, and strong communication. Flexible schedule with day/evening hours is typical.

Qualifications

• High school graduate or equivalent required.
• Minimum 1 year of management experience preferred.
• Excellent verbal and written communication skills required.
• Ability to multi-task and remain composed under pressure.

Responsibilities

• Wows customers through personal interaction and trains crew on BESt customer service.
• Oversees daily activities of store associates and ensures high service standards.
• Assists with receiving, unpacking, and stocking to keep shelves filled and organized.
• Acts as Manager on Duty, handling store operations, staff, and urgent issues.
• Opens or closes the store, secures cash, and ensures readiness for daily operations.
• Supports onboarding and ongoing training of associates on policies and product knowledge.
• Strives to boost sales by optimizing merchandising, staff performance, and customer service.
• Maintains store cleanliness and performs routine maintenance.

Skills

Communication

Multi-tasking

Maintaining composure

Problem solving

Education

High School Diploma or equivalent

Job description

Five Below in Stafford, VA is seeking a Part-Time Support Lead to guide daily store operations and deliver an engaging customer experience. You will supervise crew, assist with stock, and act as Manager on Duty when needed, ensuring smooth opening/closing and adherence to policy.

The role requires a high school diploma, 1+ year of supervision experience, and strong communication. Flexible schedule with day/evening hours is typical.