Part-Time Support Lead - WOW Customer Service

Five Below; California; Sur place; USD 22 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Health coverage

Financial wellness

Personal wellness

Résumé du poste

Five Below is hiring a Support Lead for a part-time role at our West Hills location. You will supervise store activities, train crew on the BEST customer experience, and ensure smooth daily operations. You will step in as Manager on Duty when needed and support open/close procedures.

The role requires at least a high school diploma and one year of management experience, with strong communication and multitasking skills to thrive in a fast-paced environment. Benefits and flexibility are provided.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced retail environment.
• Creative thinking to improve store operations and customer experience.
• Must be able to stay composed under pressure and handle busy periods.

Responsabilités

• Wows customers by providing personal service and training crew on BEST customer experience.
• Oversee daily activities of store associates and ensure they perform duties effectively.
• Assist with receiving, unpacking, and stocking to keep sales floor organized.
• Act as Manager on Duty when needed, handling store operations and staff coordination.
• Open or close the store securely, manage cash, alarms, and daily prep.

Connaissances

Verbal communication

Written communication

Multi-tasking

Creativity

Staying calm under pressure

Formation

High School diploma or equivalent

Description du poste

Five Below is hiring a Support Lead for a part-time role at our West Hills location. You will supervise store activities, train crew on the BEST customer experience, and ensure smooth daily operations. You will step in as Manager on Duty when needed and support open/close procedures.

The role requires at least a high school diploma and one year of management experience, with strong communication and multitasking skills to thrive in a fast-paced environment. Benefits and flexibility are provided.