Studio Client Experience Coordinator

OVME; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

15 Days PTO

13 Holidays

Medical, Dental, Vision

Short/Long Term Disability, AD&D, Life

401k Employee Contribution

401k Employer Match

EAP Resources

Employee Discount

Referral Bonus

Wellhub Membership

Job summary

OVME in Houston, TX is seeking a Studio Coordinator to join the Studio Team. You will be the first point of contact for clients, delivering exceptional service and ensuring a positive experience.

The role requires professional demeanor, strong communication, and organizational skills to manage front desk operations and scheduling. Reporting to the Studio Manager, you will assist with appointment bookings, client records, payments, and coordination with clinical and administrative staff to

Qualifications

• Exceptional written and verbal communication skills.
• Ability to thrive in a fast-paced, customer-service-oriented environment.
• Experience with front desk operations and scheduling is a plus.

Responsibilities

• Create an unrivaled customer experience for all clients.
• Welcome clients in a warm, friendly manner and establish a professional first impression.
• Provide outstanding service by answering inquiries, scheduling appointments, and addressing concerns promptly.

Skills

Communication skills

Customer service

Multitasking

Social media management

Independent worker

Team collaboration

Ownership & urgency

Detail-oriented

Organizational skills

Quick learner

Education

Bachelor's degree or comparable industry experience

Tools

Zenoti CRM

Job description

OVME in Houston, TX is seeking a Studio Coordinator to join the Studio Team. You will be the first point of contact for clients, delivering exceptional service and ensuring a positive experience.

The role requires professional demeanor, strong communication, and organizational skills to manage front desk operations and scheduling. Reporting to the Studio Manager, you will assist with appointment bookings, client records, payments, and coordination with clinical and administrative staff to