Studio Concierge & Client Experience Coordinator

OVME Aesthetics; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

15 Days Paid Time Off

12 Paid Holidays

Medical, Dental, and Vision coverage

Short and Long Term Disability, AD&D,

Job summary

OVME Aesthetics is seeking a Studio Coordinator in Atlanta to be the first point of contact for clients, delivering exceptional service and a positive experience. You will manage scheduling, handle inquiries, and coordinate with clinical and admin staff to ensure smooth operations.

The role requires excellent communication, strong organizational skills, and the ability to multitask in a fast-paced studio environment. Some evenings and Saturdays may be required.

Qualifications

• Bachelor’s degree or comparable industry experience preferred.
• Must be able to work until 9pm at least two days a week and rotational Saturdays.

Responsibilities

• Deliver unrivaled customer experience for all clients.
• Welcome clients warmly and professionally.
• Handle inquiries, schedule appointments, and resolve issues promptly.
• Manage the appointment booking system and optimize studio resources.
• Collect client information and maintain confidential records.
• Assist with forms and consent documents, explaining their purpose.
• Answer calls, respond to emails, and handle inquiries on services and pricing.
• Maintain a clean front desk, reception area, and product displays.
• Process payments and verify insurance information if applicable.
• Coordinate with clinical and administrative staff for smooth workflow.
• Support policy implementation and office procedure updates.
• Manage inventory of office supplies and place orders as needed.
• Stay informed about services, treatments, and promotions.
• Protect client privacy and handle sensitive information securely.
• Assist marketing efforts and gather client testimonials.
• Perform other administrative tasks as assigned.

Skills

Exceptional communication

Customer service

Independent worker

Team collaboration

Organizational skills

Multitasking

Attention to detail

Self-starter

Learning mindset

Social media

Education

Bachelor’s degree or comparable industry experience

Tools

Medical CRM/Zenoti

Job description

OVME Aesthetics is seeking a Studio Coordinator in Atlanta to be the first point of contact for clients, delivering exceptional service and a positive experience. You will manage scheduling, handle inquiries, and coordinate with clinical and admin staff to ensure smooth operations.

The role requires excellent communication, strong organizational skills, and the ability to multitask in a fast-paced studio environment. Some evenings and Saturdays may be required.