Client Experience & Studio Coordinator

OVME; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401k Employer Match

15 Days Paid Time Off

12 Paid Holidays

Employee Assistance Program

Job summary

OVME in Atlanta is seeking a Studio Coordinator to be the first point of contact for clients and to deliver outstanding service. You will handle scheduling, front desk operations, payments, and client records while coordinating with clinical and administrative staff to ensure seamless care and an exceptional client experience.

The role requires excellent communication, organizational skills, and the ability to multitask in a fast-paced studio.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced studio environment.
• Professional demeanor with a customer-first mindset.

Responsibilities

• Create an unrivaled customer experience for all clients.
• Welcome clients warmly and create a positive first impression.
• Handle inquiries, schedule appointments, and resolve issues promptly.
• Manage the front desk operations and appointment system for optimal studio resources.
• Maintain client records with confidentiality and accuracy.
• Assist with forms, payments, and receipts; verify information as needed.
• Coordinate with clinical and admin staff for smooth workflows.
• Support marketing efforts and gather client testimonials.

Skills

Customer service

Communication

Multitasking

Team player

Social media management

Education

Bachelor’s degree or comparable industry experience

Zenoti CRM experience

Tools

Zenoti CRM

CRM software

Job description

OVME in Atlanta is seeking a Studio Coordinator to be the first point of contact for clients and to deliver outstanding service. You will handle scheduling, front desk operations, payments, and client records while coordinating with clinical and administrative staff to ensure seamless care and an exceptional client experience.

The role requires excellent communication, organizational skills, and the ability to multitask in a fast-paced studio.