Part-Time Student Accounts & Payments Specialist

Northampton Community College; Bethlehem (Northampton County); On-site; USD 21,000 - 28,000; Part time

Job summary

Northampton Community College is seeking a part-time Student Account Representative to work in the Bursar Office. This customer service role handles student accounts, reviews balances, answers questions about payment plans and refunds, and applies payments toward tuition charges.

Additional duties include posting other payments (parking tickets, club deposits, and miscellaneous deposits), processing mail, answering phones, filing, and replying to emails with students, staff, faculty, and

Qualifications

• Experience in customer service.
• Computer proficiency is required.
• Detail-oriented with strong accuracy.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Review student account balances and answer questions about payments and refunds.
• Apply payments to tuition charges and balance cash drawer at end of day.
• Post other payments (parking tickets, club deposits, miscellaneous deposits).
• Process mail, answer phones, file documents and reply to emails from students, staff, faculty and outside organizations.

Skills

Customer service

Computer proficiency

Detail-oriented

Multitasking

Job description

Northampton Community College is seeking a part-time Student Account Representative to work in the Bursar Office. This customer service role handles student accounts, reviews balances, answers questions about payment plans and refunds, and applies payments toward tuition charges.

Additional duties include posting other payments (parking tickets, club deposits, and miscellaneous deposits), processing mail, answering phones, filing, and replying to emails with students, staff, faculty, and