Part-Time Store Shift Leader: Lead, Train & Delight Customers

Minis; Mount Prospect (IL); Vor Ort; USD 22.000 - 26.000; Vollzeit

Zusammenfassung

MINISO USA is seeking a Shift Leader in Mount Prospect, IL to assist the Store Manager with daily store operations and training. You will ensure exceptional customer service, manage cashiering, opening/closing duties, merchandising, cash handling, and store upkeep while supporting KPIs and visual updates.

The role also involves promoting the store’s membership program to build customer loyalty and create a lively, energetic atmosphere that drives success and memorable experiences.

Qualifikationen

• High school diploma or equivalent required; associate degree preferred.
• Minimum 1+ years of experience as keyholder, supervisor, or shift leader in retail.

Aufgaben

• Lead by example to drive sales and meet store KPI goals.
• Train and develop sales associates for strong product knowledge and engagement.
• Support daily operations including replenishment, cash handling, and merchandising.
• Open and close the store, ensure cleanliness and safety compliance.
• Resolve customer concerns professionally and escalate when needed.
• Promote the store's membership program to foster loyalty.

Kenntnisse

Leadership

Customer service

Retail operations

POS systems

Conflict resolution

Ausbildung

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Jobbeschreibung

MINISO USA is seeking a Shift Leader in Mount Prospect, IL to assist the Store Manager with daily store operations and training. You will ensure exceptional customer service, manage cashiering, opening/closing duties, merchandising, cash handling, and store upkeep while supporting KPIs and visual updates.

The role also involves promoting the store’s membership program to build customer loyalty and create a lively, energetic atmosphere that drives success and memorable experiences.