Part-Time Store Shift Lead: Lead, Train & Delight Customers

Minis; Salem (NH); On-site; USD 22,000 - 25,000; Full time

Job summary

MINISO USA in Salem, NH is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service. You will support cashiering, opening and closing procedures, replenishment, merchandising, and store upkeep while actively promoting the store's membership program to build customer loyalty and help achieve KPI targets.

Join a dynamic team that emphasizes energetic, positive service and memorable in-store experiences, with

Qualifications

• 1+ years in a keyholder, supervisor, or shift leader role in retail.
• High school diploma or equivalent; associate degree preferred.
• Willingness to travel between store locations.

Responsibilities

• Lead by example to drive sales and meet KPI goals.
• Train sales associates on product knowledge and customer engagement.
• Support daily operations including replenishment, cash handling, and merchandising.
• Open/close the store and ensure safety and cleanliness.
• Process sales transactions accurately at the register.
• Promote MINISO membership program to customers.
• Assist with promotions and events.

Skills

Leadership

Interpersonal skills

Conflict resolution

Multitasking

Retail operations

POS systems

Travel between locations

Education

High school diploma

Associate degree preferred

Tools

POS systems

Cash handling procedures

Job description

MINISO USA in Salem, NH is seeking a Shift Leader to assist the Store Manager with daily operations, training associates, and delivering exceptional customer service. You will support cashiering, opening and closing procedures, replenishment, merchandising, and store upkeep while actively promoting the store's membership program to build customer loyalty and help achieve KPI targets.

Join a dynamic team that emphasizes energetic, positive service and memorable in-store experiences, with