Part-Time Store Leader, Customer Excellence

Five Below; United States; On-site; USD 19,000 - 27,000; Full time

Job summary

Five Below is a fast-growing retailer seeking a capable store leader to ensure outstanding guest experiences and smooth daily operations. You will train crew on the BEST customer service and oversee associates to deliver fast, friendly checkout and merchandising excellence.

The role requires leadership, a willingness to manage open/close duties, onboarding, and a focus on driving sales while managing expenses. A high school diploma and 1+ years in management are expected.

Qualifications

• High School Graduate or equivalent
• College experience preferred
• Minimum 1 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Responsibilities

• Wowns customer experience: Wow the Customer with personal contact at checkout and train crew on BEST service
• Oversee daily activities of store associates and ensure excellent customer service
• Assist with receiving, unpacking, and organizing stock for quick floor placement
• Act as Manager on Duty and take responsibility for store operations and staff
• Open/close the store, secure cash, lock doors, set alarms for smooth daily ops
• Support onboarding and training of associates on policies and procedures
• Drive store sales and control expenses via merchandising and staff performance
• Partner with leadership on merchandising procedures and World Recovery
• Maintain store upkeep including cleaning and stock room organization

Skills

Verbal and written communication

Multi-tasking

Creative thinking

Maintaining composure under pressure

Leadership/management experience

Team leadership

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is a fast-growing retailer seeking a capable store leader to ensure outstanding guest experiences and smooth daily operations. You will train crew on the BEST customer service and oversee associates to deliver fast, friendly checkout and merchandising excellence.

The role requires leadership, a willingness to manage open/close duties, onboarding, and a focus on driving sales while managing expenses. A high school diploma and 1+ years in management are expected.