Part-Time Store Lead: Customer Experience & Ops

Five Below; Kingsport (TN); On-site; USD 13,000 - 19,000; Part time

Job summary

Five Below in the United States is seeking a talent-driven leader to supervise store operations and customer service. You will train crew on a fast, friendly checkout and oversee associates to ensure outstanding service.

You will also assist with receiving and stocking, and act as Manager on Duty when needed to ensure smooth daily operations. The role requires at least 1 year of management experience, strong communication skills, and the ability to multi-task in a dynamic retail environment.

Qualifications

• High School Graduate or equivalent.
• College experience is preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask and think creatively.
• Maintain composure under pressure.

Responsibilities

• Wowing customers through personal contact and service.
• Train crew on the BEST customer service experience for fast, friendly checkout.
• Oversee daily activities of store associates and ensure quality service.
• Assist with receiving, unpacking, and stocking to keep floor ready.
• Act as Manager on Duty and handle store operations and staff management.
• Open/close the store, secure cash, lock doors, set alarms, ensure readiness.

Skills

High School Graduate

College experience

Management experience

Verbal and written communication

Multitasking

Creative thinking

Composure under pressure

Education

High School Diploma or Equivalent

Job description

Five Below in the United States is seeking a talent-driven leader to supervise store operations and customer service. You will train crew on a fast, friendly checkout and oversee associates to ensure outstanding service.

You will also assist with receiving and stocking, and act as Manager on Duty when needed to ensure smooth daily operations. The role requires at least 1 year of management experience, strong communication skills, and the ability to multi-task in a dynamic retail environment.