Part-Time Store Lead - Customer Experience & Ops

Dsw-Shoe-Warehouse,-Inc.; Thousand Oaks (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

DSw-Shoe-Warehouse,-Inc. in Thousand Oaks, CA is seeking a Retail Associate to support store management, enhance customer experience, and assist with inventory and omni-channel tasks. You will help maintain store standards and contribute to day-to-day operations to drive sales.

The role requires energy, reliability, and strong communication. You should be able to stand long hours and lift up to 50 pounds, with shifts including nights and weekends.

Qualifications

• Excellent customer service, professional demeanor.
• Ability to develop collaborative working relationships.
• Strong verbal and written communication skills.
• Able to move with tempo and hold team accountable.
• Availability to work nights, weekends, and holidays.
• Proficient with store tech (register, iPhone, calculator).
• Able to stand/walk for long periods.
• Able to lift up to 50 pounds; frequent stooping/kneeling.

Responsibilities

• Support store management in activities to drive sales and results.
• Promote in-store customer experience and assist with omni activities.
• Maintain store standards and complete daily open/close tasks.
• Communicate daily progress and follow up on required actions.
• Assist with inventory, transfers, and MOOS related tasks.
• Provide feedback to Store Manager on associate performance.

Skills

Customer service

Collaboration

Communication skills

Time management

Availability for nights/weekends

Technology literacy

Standing/walking

Lifting up to 50 lbs

Stoop/kneel/crouch

Education

High school diploma or equivalent

Job description

DSw-Shoe-Warehouse,-Inc. in Thousand Oaks, CA is seeking a Retail Associate to support store management, enhance customer experience, and assist with inventory and omni-channel tasks. You will help maintain store standards and contribute to day-to-day operations to drive sales.

The role requires energy, reliability, and strong communication. You should be able to stand long hours and lift up to 50 pounds, with shifts including nights and weekends.