Store Operations & Customer Experience Lead

Dsw-Shoe-Warehouse,-Inc.; Brighton (MI); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

DSW Shoe Warehouse, Inc. seeks a Store Associate/Coordinator to support management and drive daily store performance. You will enhance the in-store experience, assist with merchandising and inventory, and help ensure a smooth open/close routine while prioritizing customer needs.

Responsibilities include coordinating with management to hit KPIs, executing store standards, and supporting omni-channel activities to improve sales and customer satisfaction in a busy retail environment.

Qualifikationen

• Minimum 2 years of management experience in a retail setting.
• Minimum high school graduate or equivalent.
• Some college experience preferred.

Aufgaben

• Provide outstanding customer service and model service leader behaviors.
• Assist with store operations including opening/closing, cleaning and recovery.
• Support inventory-related activities and omni-channel initiatives (e.g., Buy Online Pick Up In Store).
• Collaborate with the Store Manager to ensure policy compliance and KPI achievement.

Kenntnisse

Customer service

Communication

Team leadership

Adaptability

Retail technology

Ausbildung

High School Diploma or equivalent

Some college preferred

Jobbeschreibung

DSW Shoe Warehouse, Inc. seeks a Store Associate/Coordinator to support management and drive daily store performance. You will enhance the in-store experience, assist with merchandising and inventory, and help ensure a smooth open/close routine while prioritizing customer needs.

Responsibilities include coordinating with management to hit KPIs, executing store standards, and supporting omni-channel activities to improve sales and customer satisfaction in a busy retail environment.