Part-Time Store Experience Leader

Dsw-Shoe-Warehouse,-Inc.; Citrus Heights (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

DSW Shoe Warehouse, Inc. is seeking a dynamic retail professional in Citrus Heights, CA to support store leadership, enhance customer experience, and manage inventory and omni-channel activities.

The role emphasizes teamwork, operational excellence, and delivering a positive shopping environment. You will participate in merchandise handling, BOPIS/omni activities, and safety compliance while maintaining excellent service and communication with customers and colleagues.

Qualifications

• Excellent customer service with a positive mindset and enthusiasm.
• Ability to develop collaborative working relationships.
• Clear verbal and written communication skills.
• Ability to move with tempo and keep the team accountable for deadlines.
• Availability for nights, weekends, holidays, and varied shifts.
• Proficient in using technology to engage customers (Register, iPhone, calculator).
• Ability to stand/walk up to 100% of shift and lift up to 50 pounds occasionally.

Responsibilities

• Model Customer Experience Leader behaviors to drive store KPI and respond to customer/ associate requests.
• Maintain in-store standards; complete open/close tasks, cleaning, recovery and maintenance.
• Assist with daily plans, audits, donations, transfers, damages, and follow policies.

Skills

Customer service

Team collaboration

Communication

Time management

Flexibility

Technology use

Stamina/physical

Education

High school diploma or equivalent

Job description

DSW Shoe Warehouse, Inc. is seeking a dynamic retail professional in Citrus Heights, CA to support store leadership, enhance customer experience, and manage inventory and omni-channel activities.

The role emphasizes teamwork, operational excellence, and delivering a positive shopping environment. You will participate in merchandise handling, BOPIS/omni activities, and safety compliance while maintaining excellent service and communication with customers and colleagues.