Part-Time Shift Leader: Customer Experience & Ops

Royal Farms; Catonsville (MD); On-site; USD 21,000 - 28,000; Part time

Job summary

Royal Farms in Catonsville, MD is seeking a part-time Shift Leader to oversee store operations during their shift. As the on-duty Person in Charge, you’ll coach the team, ensure product availability, execute food service programs, and uphold safety and cash-control standards.

You’ll manage customer service, drive sales, and maintain store appearance while supporting management with daily tasks. This role requires strong leadership, reliable scheduling, and a commitment to company policies.

Qualifications

• Requires high school diploma or GED.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated strong leadership and supervisory abilities.

Responsibilities

• Oversee full shift operations as on-duty Manager-in-Charge.
• Maintain cash controls and perform POS transactions.
• Ensure safety, food service execution, and product availability.
• Coach team members to deliver consistent, friendly service.
• Uphold store standards and company policies; complete assigned tasks.

Skills

Leadership

Supervisory

Customer service

Communication

Education

High school diploma or GED

Job description

Royal Farms in Catonsville, MD is seeking a part-time Shift Leader to oversee store operations during their shift. As the on-duty Person in Charge, you’ll coach the team, ensure product availability, execute food service programs, and uphold safety and cash-control standards.

You’ll manage customer service, drive sales, and maintain store appearance while supporting management with daily tasks. This role requires strong leadership, reliable scheduling, and a commitment to company policies.