Part-Time Service & Route Optimizer

Culligan By WaterCo; Tipton (IN); On-site; USD 19,000 - 22,000; Part time

Job summary

Culligan by WaterCo is seeking a part-time Service/Route Coordinator in Tipton, IN to support customers and streamline operations. The role involves in-person customer assistance, setting up and maintaining customer accounts, processing invoices and discounts, and tracking call volumes for improvements.

Ideal candidates will have 1+ years in customer service or route coordination, a high school diploma or GED, and proficiency with Word/Excel plus systems like IFS or Salesforce.

Qualifications

• 1+ years of customer service, route coordination or operations.
• High school diploma or GED.
• Proficiency in Word and Excel; experience with IFS or Salesforce.
• Strong communication and organizational skills.
• Ability to lift up to 40 lbs. and operate a fork lift minimally.

Responsibilities

• Provide in-person customer support
• Set up and maintain customer accounts
• Process invoices and discounts to ensure accuracy
• Monitor daily call volumes and propose process improvements

Skills

Customer service

Route coordination

Problem solving

Organizational skills

Strong communication

Education

High school diploma or GED

Tools

IFS

Salesforce

Microsoft Excel

Microsoft Word

Job description

Culligan by WaterCo is seeking a part-time Service/Route Coordinator in Tipton, IN to support customers and streamline operations. The role involves in-person customer assistance, setting up and maintaining customer accounts, processing invoices and discounts, and tracking call volumes for improvements.

Ideal candidates will have 1+ years in customer service or route coordination, a high school diploma or GED, and proficiency with Word/Excel plus systems like IFS or Salesforce.