Service & Route Coordinator/ Warehouse

Culligan By WaterCo; Tipton (IN); On-site; USD 19,000 - 22,000; Part time

Job summary

Culligan by WaterCo is seeking a part-time Service/Route Coordinator in Tipton, IN to support customers and streamline operations. The role involves in-person customer assistance, setting up and maintaining customer accounts, processing invoices and discounts, and tracking call volumes for improvements.

Ideal candidates will have 1+ years in customer service or route coordination, a high school diploma or GED, and proficiency with Word/Excel plus systems like IFS or Salesforce.

Qualifications

• 1+ years of customer service, route coordination or operations.
• High school diploma or GED.
• Proficiency in Word and Excel; experience with IFS or Salesforce.
• Strong communication and organizational skills.
• Ability to lift up to 40 lbs. and operate a fork lift minimally.

Responsibilities

• Provide in-person customer support
• Set up and maintain customer accounts
• Process invoices and discounts to ensure accuracy
• Monitor daily call volumes and propose process improvements

Skills

Customer service

Route coordination

Problem solving

Organizational skills

Strong communication

Education

High school diploma or GED

Tools

IFS

Salesforce

Microsoft Excel

Microsoft Word

Job description

Join Culligan by WaterCo as a Service/Route Coordinator!

Are you an organized, customer-focused professional who enjoys problem solving and optimizing processes to improve efficiency? If so, Culligan by WaterCo is looking for a Service/Route Coordinator to join our team!

About Culligan

At Culligan, we are passionate about providing top-quality water solutions to homes and businesses. As a member of our team, you will play a critical role in ensuring smooth operations, enhancing customer experiences.

Pay

Pay: $14.00- $16.00/hour

Part-time Schedule

Tue-Fri (12:00pm-5:00pm & Sat 8:00am-12:00pm)

What You'll Do

• Provide in-person customer support
• Set up an maintain customer accounts
• Process invoices and discounts to ensure accuracy
• Monitor daily call volumes and propose process improvements

What We're Looking For

• 1+ years of customer service experience, route coordination or operations (preferred)
• High school diploma or GED
• Proficiency in Microsoft Word and Excel and experience with IFS, Salesforce or similar systems
• Strong communication and organizational skills
• Proven ability to problem-solve, prioritize tasks and adapt in a dynamic environment
• Lifting up to 40 lbs.
• Operates a fork truck minimally.

Equal Opportunity Statement

Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest "Best Buy" rating, plus the famous iconic "Hey Culligan Man" tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.

The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher-levels of profitability.

Culligan by WaterCo is an Equal Opportunity Employer.