Efficient Route & Service Scheduler

Culligan with ZeroWater Technology; Sacramento (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Product discounts

Paid Time Off

Job summary

Culligan by WaterCo in Sacramento, CA is seeking a Service/Route Coordinator to join our team. You will manage inbound/outbound calls, schedule service visits, and optimize routes to boost field efficiency.

Ideal candidates have 1+ year of customer service or route coordination experience, strong communication and Excel/Word skills, and a proactive problem-solving mindset. This full-time role offers reliable hours and benefits.

Qualifications

• Minimum 1+ year of customer service, route coordination, or operations experience.
• High school diploma or GED; associate or bachelor's degree preferred in business/Operations.
• Proficiency in MS Word and Excel; experience with IFS or Salesforce preferred.

Responsibilities

• Manage inbound and outbound customer calls and schedule service appointments.
• Provide in-person customer support and answer service-related questions.
• Optimize service schedules and assign routes for field technicians.

Skills

Customer service

Route coordination

Problem solving

Communication

Organization

Education

High school diploma or GED

Associate or Bachelor's degree in business/Operations

Tools

Microsoft Word

Microsoft Excel

IFS

Salesforce

Job description

Culligan by WaterCo in Sacramento, CA is seeking a Service/Route Coordinator to join our team. You will manage inbound/outbound calls, schedule service visits, and optimize routes to boost field efficiency.

Ideal candidates have 1+ year of customer service or route coordination experience, strong communication and Excel/Word skills, and a proactive problem-solving mindset. This full-time role offers reliable hours and benefits.