Service & Route Coordinator: Scheduling & Field Support

Culligan By WaterCo; Norristown (Montgomery County); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision insurance

401(k) Match

Product Discounts

Paid Time Off (PTO)

Tuition Reimbursement

Life Insurance

Résumé du poste

Culligan by WaterCo is seeking a Service/Route Coordinator to join our team. You will manage inbound/outbound calls, schedule service visits, and support field technicians to optimize routes and service delivery.

Ideal candidates have 1+ year of customer service or operations experience, a high school diploma or GED, and proficiency with MS Word/Excel. This role focuses on efficient scheduling, accurate invoicing, and strong communication in a fast-paced environment.

Qualifications

• 1+ years of customer service experience or route coordination/operations preferred.
• High school diploma or GED; degree in business/Operations preferred.
• Proficiency in MS Word and Excel; experience with IFS or Salesforce preferred.

Responsabilités

• Manage inbound and outbound customer calls and schedule service appointments.
• Provide in-person customer support and assist with service questions.
• Optimize service schedules and assign routes for field technicians.

Connaissances

Customer service

Route coordination

Operations

Microsoft Word

Formation

High school diploma or GED

Associate or bachelor’s degree in business/Operations

Outils

Excel

Salesforce

IFS

Description du poste

Culligan by WaterCo is seeking a Service/Route Coordinator to join our team. You will manage inbound/outbound calls, schedule service visits, and support field technicians to optimize routes and service delivery.

Ideal candidates have 1+ year of customer service or operations experience, a high school diploma or GED, and proficiency with MS Word/Excel. This role focuses on efficient scheduling, accurate invoicing, and strong communication in a fast-paced environment.