Part-Time Sales Leader: Elevate the Customer Experience

Michaels INC; Sheboygan (WI); On-site; USD 60,000 - 88,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels in Sheboygan, WI is seeking a Sales Manager to lead a high-performing selling culture across the store, drive strong sales results, and deliver an engaging customer experience.

You will coach teams, manage front-end operations, and ensure brand standards, SOP adherence, and reliable day-to-day execution while supporting omni-channel initiatives like BOPIS and Same Day Delivery.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and manage SOPs and Company programs to ensure compliance with laws and requirements.
• Oversee front-end and service operations, driving selling behaviors and customer experience.
• Provide Manager-on-Duty coverage, maintaining floor leadership and operational continuity.
• Train, coach, and develop team members through onboarding and ongoing skill-building.
• Promote Loyalty Rewards Program and MCC/Extend services to drive customer adoption.
• Drive sales and omni-channel execution (BOPIS and Same Day Delivery).
• Support Custom Framing operations with customer consultations and coordination with the frame shop.

Skills

Retail leadership

Job description

Michaels in Sheboygan, WI is seeking a Sales Manager to lead a high-performing selling culture across the store, drive strong sales results, and deliver an engaging customer experience.

You will coach teams, manage front-end operations, and ensure brand standards, SOP adherence, and reliable day-to-day execution while supporting omni-channel initiatives like BOPIS and Same Day Delivery.