Part-Time Sales Manager – Customer Experience Leader

Michaels; Michigan; On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Health, dental, and vision coverage

Job summary

Michaels Commerce Township, MI is seeking a Part-time Sales Manager to lead a high-performing selling culture, oversee front-end and service operations, and ensure SOP compliance while coaching the team to drive sales and a great customer experience.

You will provide Manager-on-Duty coverage, manage POS operations, and support loyalty enrollment, events, and omni-channel service to deliver consistent results.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs to ensure compliance with applicable laws and requirements.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Model and coach Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
• Provide Manager-on-Duty coverage, maintaining floor leadership and service standards.
• Oversee POS and Self-Checkout systems for smooth transactions and customer support.
• Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits.
• Drive sales and operational excellence in specialty areas and events.
• Train, coach, and develop team members through structured onboarding and ongoing skill-building.

Job description

Michaels Commerce Township, MI is seeking a Part-time Sales Manager to lead a high-performing selling culture, oversee front-end and service operations, and ensure SOP compliance while coaching the team to drive sales and a great customer experience.

You will provide Manager-on-Duty coverage, manage POS operations, and support loyalty enrollment, events, and omni-channel service to deliver consistent results.