Part-Time Retail Sales Leader: Customer Experience

Michaels; Appleton (WI); In loco; USD 28.000 - 34.000; Part-time

Vantaggi offerti da questo lavoro

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Descrizione del lavoro

Michaels is seeking a Part Time Retail Sales Manager in Appleton, WI to lead the sales floor and service operations with focus on customer experience and sales metrics. The role supports store leadership, drives omnichannel service, and ensures adherence to company programs.

You will coach team members, oversee POS operations, and contribute to a high-performing store environment with nights, weekends and early mornings as part of the schedule.

Competenze

• 3+ years retail leadership experience.
• Ability to work nights, weekends and early mornings.
• Ability to stand for long periods and move throughout the store.

Mansioni

• Lead and manage adherence to SOPs and Company programs to ensure compliance with applicable laws.
• Provide Manager-on-Duty coverage and ensure floor leadership and service standards.
• Coach and develop team members through onboarding and ongoing skill-building.
• Drive sales and customer experience through effective coaching and operations excellence.
• Oversee front-end, service operations and in-store programs such as BOPIS and Same Day Delivery.

Conoscenze

Retail leadership

Customer service

Coaching

Store operations

Strumenti

POS systems

Descrizione del lavoro

Michaels is seeking a Part Time Retail Sales Manager in Appleton, WI to lead the sales floor and service operations with focus on customer experience and sales metrics. The role supports store leadership, drives omnichannel service, and ensures adherence to company programs.

You will coach team members, oversee POS operations, and contribute to a high-performing store environment with nights, weekends and early mornings as part of the schedule.