Part-Time Retail Sales Leader - Drive Experience & KPIs

Michaels; Gainesville (VA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

The Michael's Companies in Gainesville, VA seeks a Sales Manager to lead a high-performing selling culture, drive sales results, and deliver an engaging customer experience.

This role oversees front-end and service operations, coaches staff, and ensures execution of brand standards and SOPs. The position requires 3+ years of retail leadership and involves night, weekend, and early morning shifts.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading SOPs and company programs.
• Model and coach customer experience and selling behaviors.
• Provide Manager-on-Duty coverage and floor leadership.
• Ensure accurate use of POS and Self-Checkout systems.
• Oversee balloons, events, and in-store programs.
• Promote Loyalty Rewards Program and drive retention.
• Drive omni-channel services including BOPIS and Same Day Delivery.
• Train and develop team members.

Skills

Retail leadership

Tools

POS systems

Self-Checkout

Job description

The Michael's Companies in Gainesville, VA seeks a Sales Manager to lead a high-performing selling culture, drive sales results, and deliver an engaging customer experience.

This role oversees front-end and service operations, coaches staff, and ensures execution of brand standards and SOPs. The position requires 3+ years of retail leadership and involves night, weekend, and early morning shifts.